All brands have to manage issues that, if badly handled, could turn into serious crisis that could, in turn, impact negatively on the normal conduct of business, erode profits and goodwill. Effective measures and the right tools have to be put in place to facilitate a relatively smooth issues management regime. We, at DonValley, believe that while all brands have to have effective crisis communication management savoir faire, more resources have to be invested in preventing issues from turning into crisis. Crisis Communications can be a very costly affair.
Our expertise in Issues and Crisis Communication Management can be deployed to help any brand keep crisis at bay through sound brand / corporate reputation management strategies.